Tax agents services regime
Peter McGinty, Institute of Chartered Accountants in AustraliaThe Tax Agents Services Act will change the relationship between tax agents and their clients and agents must be aware of the new requirements.
Administration of SMSFs
Andrew Bloore, smartsuperIt is time to review clients' contributions now and again before the end of June to monitor where they stand under changes to contributions caps.
Professor Neville Norman, Melbourne UniversityMore interest rate rises to come - as the Reserve Bank applies the brakes to the economy
The rules on refunds & warranties
Dr. Michael Schaper, ACCCRemember your obligations to provide refunds or honour warranties - it's not only a legal requirement, it's good business practice
Assessing the property boom
Nicholas Don, Odyssey FinancialThe housing market is on the rise again, with investors surging in to replace the first-home buyers - if you want to buy, move quickly!
Joel Gerschman, CMAYou can deal with a difficult or stubborn client if you understand the reasons for their stand.
Don't let clients risk their credit rating
Damian Karmelich, Dun & BradstreetDon't become known as a serial late-payer - proposed changes to the law will put your credit rating at risk.
Building mutual respect
Ken Wright, Engage4ResultsTrue leadership's a two-way street - use your heart as well as your head to achieve mutual trust and respect.
Secrets to making great speeches
Candy TymsonDon't let fear put you off public speaking - some simple tips will help you overcome the jitters.
Tim Lincoln, Lincoln Stock DoctorDespite the doomsayers, the sharemarket is consolidating its gains, but the old rules still apply: do your homework, look for quality and play a long game.