Business in Focus

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Introduction - Subscribe

Introduction


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Creating Legendary Customer Service - Subscribe

Creating Legendary Customer Service

Running Time: 10:18

Legendary customer service can separate your business from the rest - aim to be the very best.
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Paul Stapleton, Blanchard International

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Economic Update August 2012 - Subscribe

Economic Update August 2012

Running Time: 7:52

The economy's still sluggish - what are the indicators to watch in the months ahead?
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Professor Neville Norman, Melbourne University

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Is Payroll Getting Too Hard To Handle? - Subscribe

Is Payroll Getting Too Hard To Handle?

Running Time: 7:40

Recent legislation - and there's more to come - is making payroll management a tricky business. Make sure your clients are up-to-date.
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Darrell Weekes, Attache Software Australia

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The Importance Of Negotiation In Uncertain Times - Subscribe

The Importance Of Negotiation In Uncertain Times

Running Time: 9:21

When times are tough, the ability to conclude a negotiation successfully is more important than ever.
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Andrew Brushfield, Robert Half

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Fair Value: What Is It And How Is It Changing? - Subscribe

Fair Value: What Is It And How Is It Changing?

Hamish Blair, Leadenhall Corporate Advisory

Running Time: 7:52

"Fair Value" underpins many business transactions, but how is it arrived at and what changes are in the pipeline?
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Are Your Clients' Sales Forces Dragging Down Profits? - Subscribe

Are Your Clients' Sales Forces Dragging Down Profits?

Running Time: 6:08

Since the GFC, there's a new focus on how sales teams operate - to ensure they're not letting profits leak away.
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Adele Crane, Sales Focus International

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Tax Update August 2012 - Subscribe

Tax Update August 2012

Running Time: 5:29

How does negative gearing work on property purchased by a self-managed super fund? Here's the pros and cons.
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Michael Jones, Cummings Flavel McCormack

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Beware What You Publish On The Net - Subscribe

Beware What You Publish On The Net

Running Time: 8:49

The internet and social media are everywhere and gobbling up information - but laws still apply. Be careful of what you publish!
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Paul Kallenbach, Minter Ellison

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Make Sure Your Writing Has Impact - Subscribe

Make Sure Your Writing Has Impact

Running Time: 9:20

We're all writing more - blogging, emailing, tweeting - but how do we make people notice what we're saying?
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Andrew Griffiths

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Quote Of The Month - Subscribe

Quote Of The Month


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