New ombudsman speaks out for small business

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Running Time: 9:09

Date: 01/05/2016

Talking to and understanding the needs of small business are priorities for the new small business ombudsman.

Kate Carnell sets out her office’s agenda as she takes up the role of Australian Small Business and Family Enterprise Ombudsman. Among her challenges are championing alternative dispute mechanisms for small businesses who often don’t have the resources for prolonged legal battles.

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Kate Carnell, Australian Small Business and Family Enterprise Ombudsman