How to give feedback

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Running Time: 8:46

Date: 01/07/2018

A lot of business owners find it uncomfortable to provide constructive feedback to staff, and when they do it's often ineffective.

Business and leadership coach, Mandy Holloway - who has examined numerous businesses across Australia - says feedback should not be about fixing someone. Instead, she says, it's about holding a mirror up to staff to make them aware of their behaviour.

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Mandy Holloway, Courageous Leaders